Organizations that Start Listening:

• Learn how to listen appreciatively without an agenda.
• Keep the focus on the community rather than the organization.
• Bring together leaders and diverse cross sections of the community
  for productive dialogue.
• Commit to continually discovering and understanding the community's
  needs and aspirations.

Resources to help you Start Listening

Listening Sessions

These are an ideal way to hear directly what your community thinks, values and needs.  Read about the approaches four stations took to this essential tactic.

Discussion Guide

Sample questions for leading a community dialogue.

Making Conversations Work

Strategies for making sure a community dialogue stays on track and all viewpoints are heard.

Recruiting Participants

Tips devised by the Harwood Institute on attracting a sizable and diverse audience to your community conversations.

Story of Impact

Expressing Feelings

North Texas station KERA helped families evacuated due to Hurricanes Katrina and Rita deal with feelings of anger and loss by using the What Do You Do with the Mad that You Feel? curriculum developed by Mr. Rogers and Family Communications, Inc.